SPOTLIGHT
RingCentral is a communication service that offers voice, messaging, video conferencing, and collaboration. It is beneficial for team access and functionality. It is accessible using desktop and mobile devices, which is very convenient. It is easy to set up and use.
FEATURES
- Best For : Comprehensive cloud-based communication services
- Rating : 4.3/5
PROS
Different plans allow you to choose the most suitable
Straightforward pricing
Great responsive customer support
CONS
Only available in the US
Requires a contract
SPOTLIGHT
Vonage is among the earliest VoIP providers in the industry, and over the past two decades, it has only worked to enhance its offerings. It offers a wholly unified communication platform for enterprises regardless of their sizes. It is an outstanding solution for all connection needs, from companies seeking a virtual receptionist to those attempting to professionalize their businesses. It provides an easy-to-use directory assistance tool, and users can connect multiple devices and work with flexibility Vonage is known to provide outstanding features with flexible pricing. From customer service to privacy, collaboration and personalization, the service provider allows businesses to improve every aspect of their businesses in distinct ways. Its package includes critical features, such as call screening, caller ID blocking, do not disturb settings, spam shield and much more to ensure your teams are entirely in control over all incoming calls. Moreover, users can control the flow of incoming calls with tools, such as call continuity, call hold, and car parking. Users can even opt for call recording, call waiting and call queues that render a professional edge to businesses.
FEATURES
- Best For : Companies looking for feature-rich VOIP services with global reach.
- Rating : 4.3/5
PROS
Excellent mobile app
24/7, English customer support
Superior voice quality
CONS
Add-on features can be pricey
You need to purchase some basic features
SPOTLIGHT
Ooma provides phone system services that enable teams to connect from remote locations. It is accessible from desktop machines and mobile devices. The video conferencing feature supports over twenty participants in one convenient meeting.
FEATURES
- Best For : Affordable and reliable business phone solutions
- Rating : 4.2/5
PROS
Can make free calls after device purchase however, there is a tax charge
High-quality devices
Good call quality and reliable service
Mobile apps are convenient
CONS
Have to get the Premier account to get a lot of features
SPOTLIGHT
Nextiva is a communications system with a CRM service that provides many benefits in one solution. It is hosted on the cloud and an online portal. Its features include HD voice and video calls, local and international calling without limit, faxing, voicemail-to-email, and voicemail-to-text. It also automates tasks and solves communication problems.
FEATURES
- Best For : Efficient and feature-rich business phone solutions
- Rating : 4.4/5
PROS
Reliable service with no downtime or outages
24/7 customer support
Training for all their products and in different forms
It can be used remotely by various team members to remain connected
Intuitive features such as Call Pop, Pipeline CRM, among others that increase business efficiency
CONS
Costly plans
Complex pricing models
SPOTLIGHT
Dialpad is a phone system that helps businesses have great communication by using Voice Intelligence features like transcription, post-call summaries, high-quality voice calls, and the ability to sync with Google apps and others like Salesforce. The voice and video features are very reliable, with high quality and very little downtime.
FEATURES
- Best For : Cloud-based business communication and collaboration
- Rating : 4.2/5
PROS
Voice Intelligence summarises calls and highlights actions to be taken
Great customer support
Syncs well with other business-related apps
CONS
Hidden costs
Cannot customize features
SPOTLIGHT
OnSIP is a renowned provider of communications for businesses regardless of their sizes. Some of its clients include Tumblr, Mozilla and Disqus. The service is top-rated among companies that embrace a bring-your-own-device (BYOD) policy, making the app easy to use regardless of the device or operating system. The service provider offers one of the most outstanding solutions for businesses with competitive pricing, numerous features, and flexible pricing and payment options. Users can exploit the robust admin portal to change and manage various features. One feature that makes the service so popular is its flexibility. Users can use desk phones solely if that is what their businesses entail. Alternatively, companies can use a softphone with the software you wish. OnSIP is also the most convenient way to combine both softphones and desk phones. OnSIP comes with all the features that typical VoIP software has except group ring, personal attendant and voicemail. Furthermore, you can get premium features, such as third-party softphone integration, voicemail-to-email, and web-based PBX.
FEATURES
- Best For : Businesses seeking customizable, cloud-based VOIP solutions.
- Rating : 4.0/5
PROS
Complete reliability
Multiple integrations
A month free trial
CONS
Users have to learn or know SIP
It can be costly
SPOTLIGHT
Line2 offers robust communication solutions for businesses looking to enhance their virtual communication capabilities. With a range of features tailored to professional needs, Line2 empowers businesses to streamline their communication processes and establish a strong online presence. Whether you're a solo entrepreneur or part of a growing team, Line2's expertise in virtual phone systems can help you maintain effective and professional communication. Line2 offers businesses the flexibility and convenience of virtual communication, allowing them to establish a professional image while effectively managing their communication needs. Whether you're a startup or an established business, Line2's virtual phone systems can enhance your communication efficiency and customer engagement.
FEATURES
- Best For : Professionals and small businesses requiring a second phone line.
- Rating : 4.1/5
PROS
Feature-rich virtual phone systems to manage calls, messages, and voicemail seamlessly
Customizable plans and pricing options catering to various business sizes and requirements
Efficient call forwarding and routing features for remote and distributed teams
Mobile App, local numbers, private texting and calling, call screening and blockings
Offers virtual toll-free numbers and local numbers for a professional business image
Responsive customer support providing assistance throughout the setup and usage process
CONS
Some advanced features may require higher-tier subscription plans
Availability of certain features may vary based on the selected plan
Integrations with third-party applications might be limited in some cases